Home

About Us

Scheduling

Specials

Contact Us

Location

FAQ

Testimonials

Before and After

 
Frequently Asked Questions
 

Q:   Do I need an appointment for an estimate?
       A:  No, not for an estimate.
Q:   How much does an estimate cost?
       A:  We provide FREE, computerized estimates.

Q:   Do I need to leave my car for an estimate?
       A:  No, you can wait in our lobby. It takes approximately 10-15 minutes.
Q:   Can you give me a quote/estimate over the phone?
       A:  In order to provide you with an accurate assessment of the damage and cost to repair, we would have to inspect your vehicle.
Q:   Do you work with insurance companies?
       A:  Yes, we work with ALL insurance companies.
Q:   Can I be provided with a rental vehicle?
       A:  Yes, we can arrange that for you.
Q:   Can you tow my car for me?
       A:  Yes.

Q:   Do I need an appointment to bring my car in for repairs?
       A:  Yes, we do request you to schedule your vehicle; unless it is not driveable. Making an appointment allows us time to order any necessary parts, supplies, etc. that would help insure the return of your car in a timely manner.
Q:   Is there any warranty/guarantee for the work done on my car?
      A:  Yes, we provide a warranty on all repairs, excluding rust repairs.
Q:   What kind of payment do you accept?
       A:  We accept cash, checks, VISA, MasterCard,Discover and American Express.


 
Highland Auto Body / 576 E Highland Rd. / Macedonia, OH 44056 / PH (330)468-2050